Page 70 - Panama City Living July-August 2019

LAW LIBRARY
What may be routine for a legal professional is often not a simple or straightforward task for a person with no legal training or background.
Landlord and tenant law, followed closely by probate, family, and criminal law, are the most frequently sought-out areas of inquiry and research. “Since the hurricane, there has also been an increase in interest concerning property conveyances,” she says.
She must often remind patrons that she is not an attorney and is not authorized to offer legal advice. She sees herself as a legal “clearinghouse,” steering patrons in the right direction in an area that can be intimidating to a layperson. “People are often surprised and disappointed that I am unable to provide legal advice. Our societal desire for instant gratification makes it difficult for people to grasp that it is often difficult, and at times impossible, to find a quick, easy answer to their legal problem,” she points out.
Legal research technology is constantly created and updated. Carol reports enthusiastically that the law library recently upgraded to the newest research tool, WestlawNext, and added an interactive software program to assist people in filling out legal forms. What may be routine for a legal professional is often not a simple or straightforward task for a person with no legal training or background. This is where Carol shines, as she encourages patrons in their efforts.
While the internet provides good information, people need to beware of bogus websites providing forms that may not be state- specific or appropriate for a Florida resident to use. Carol offers guidance in this area and her assistance is invaluable.
Perhaps Carol’s dedication and that of others like her will ultimately result in a better funded and staffed system that efficiently provides reliable legal assistance in a timely manner for persons with limited financial means involved in civil cases. In some states, these efforts have been labeled “civil Gideon” cases. And, like the historical case of Gideon, Carol’s efforts certainly contribute to better and fairer access to civil justice in Bay County.
70 • July–August 2019 • www.PanamaCityLiving.com